Virginia Auto Service is a 17 year old auto repair shop located in central phoenix. Virginia Auto service is one of those shops dedicated to the ideals of customer service at fair price. Styling itself as Arizona's Dealer Alternative, the guys at Virginia Auto Service are out to prove that you don’t need to pay the dealer prices in order to get quality vehicle repair. In fact, owner Matt Allen mentioned “it is often better to go with a local shop, rather than the dealer because a local shop actually cares about your business and will work harder to earn and keep your trust as a customer". Virginia Auto Service knows that times are tough, and no one needs to pay extra for standard services”.
In addition to keeping your vehicle in warranty by conducting the scheduled maintenance services, they provide access to the famous NAPA Peace of Mind Warranty. By employing ASE certified technicians in their repair garage, work performed on your vehicle can be covered by warranty for up to 2 years or 24,000 miles, parts and labor.
In keeping with their spirit of customer service, Virginia Auto Service offers plenty of ways to get ahold of them and get your vehicle Scheduled in for repairs. By making sure that it’s easy to get in contact with your mechanic, you can be sure that any issue that comes up can be taken care of quickly. Contact Virginia by phone, on facebook, Twitter and their official site. On their official site, they also offer a repair estimate tool so you can get a better idea as to what the necessary repair is going to cost.
One of the things I found most impressive about Virginia Automotive is the articles they have posted on their site about the repairs they conduct. Written mostly as a primer for individuals looking to take better care of their vehicles, the information on their site is geared towards tips and tricks for keeping your vehicle running better and longer. Though it’s true that nothing can compare to a professional technician tuning your vehicle to perfection, there are many things that drivers can do to help their vehicle stay in peak condition. Virginia Auto Service helps with this by clearing up common misconceptions and providing professional information that everyday people can use.
The employees at Virginia Auto Repair are friendly, personable and seem genuinely happy to be there. After watching them in action at the garage, I got the feeling that you could walk up to any one of them and they would answer any question you asked them. As I was checking out the facilities, I was amazed to see an elderly woman pull up and park next to the garage. There her vehicle was treated to an old school service you rarely see. One of the employees checked her tire pressure, fluid levels and cleaned her windshield. When I asked the owner about it, he explained to me that many of their senior customers are invited to use Virginia Auto Service as their "full service gas station"
With customer service like this, it is very easy for me to recommend stopping by Virginia Auto Service to inspect the grounds, speak to the employees and see for yourself why Virginia Auto Service has been steadily growing for the past 17 years.